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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Madonna

June 5, 2025

5  out of  5
rating by Joseph Madonna
"Ms. Wessell provided great customer service. She helped with all aspects of reviewing and setting up vehicle insurance. Appreciated Cecelia and Frank both were tremendously helpful in setting up auto insurance and providing information when I spoke with them both this week on June 2-4 2025."
We responded:
"We love seeing reviews like this, Joseph! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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M Girish

June 2, 2025

5  out of  5
rating by M Girish
"Cecilia is always thorough and ready to help any time my wife and I call to deal with our insurance questions and updates. We have a number of policies with State farm and manage additional policies for our families as well. Cecilia is a joy to work with and gets our needs met in a timely manner."
We responded:
"Thank you, M Girish, for your wonderful feedback! I'm delighted to hear that Cecilia has been so helpful and attentive to your insurance needs. It's great to know that she makes managing your policies a pleasant experience. If you ever need further assistance, feel free to reach out!"
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Michelle Richardson

May 31, 2025

5  out of  5
rating by Michelle Richardson
"Jaymi and her entire team always make insurance understandable. I am so thankful for the kind and knowledgeable service that I have always received! Thank you all!"
We responded:
"Thank you, Michelle! I'm happy to hear that Jaymi and the team have made insurance clear and accessible for you. Your appreciation for our service means a lot to us. Let us know if there's anything else we can assist you with!"
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Margarita Aguirre

May 28, 2025

5  out of  5
rating by Margarita Aguirre
"She was so helpful. I had a minor issue and it makes me feel secure that she resolved this"
We responded:
"Margarita, thank you for the review! I'm glad to hear that we provided helpful assistance and successfully resolved your issues. Your sense of security is important to us, and we're here to support you whenever you need us."
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Bismarck Nunez

May 19, 2025

5  out of  5
rating by Bismarck Nunez
"Genial"
We responded:
"Thank you, Bismarck, for your fantastic feedback! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out."
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Kathy Montalbo

May 16, 2025

5  out of  5
rating by Kathy Montalbo
"Cecilia was very sweet and professional. She helped me with what I needed right away without a glitch."
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad to hear that Cecilia was able to assist you promptly and professionally. We appreciate your feedback and are here for any future needs or questions you may have."
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Jesse Dayao

May 15, 2025

5  out of  5
rating by Jesse Dayao
"This team gets 10 stars! Cecilia has been great in getting all of my questions answered and giving me the best option in saving money. Other insurance companies are usually out to get every penny. Not State farm and Cecilia! Thank you so much for getting me and family the coverage we need!"
We responded:
"Thank you for your fantastic feedback! I'm happy to hear that Cecilia was able to assist you with your questions and find the best options for your coverage. It's wonderful to know that you and your family feel well-protected with us. If you ever need further assistance or have more questions, don't hesitate to reach out!"
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Sara C

May 7, 2025

5  out of  5
rating by Sara C
"Cecelia at State Farm reviewed our insurance documents with us before we renewed them for another year. She was knowledgeable, and very efficient, but also kind and helpful. Very responsive!"
We responded:
"Thank you, Sara, for sharing your experience! I'm happy to hear that Cecelia was able to assist you with such efficiency and kindness. Her responsiveness and knowledge are truly valued. If you have any more questions or need further assistance, please feel free to reach out."
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Rochelle Foles

April 23, 2025

5  out of  5
rating by Rochelle Foles
"Each agent i have worked with in this office has been Top Notch. I have been working with Ginna Rey-Hernandez and she’s been quick as a flash, happy, and both personable and professional. I am happy to recommend the agency and the agents."
We responded:
"Thank you, Rochelle, for your wonderful feedback! I'm delighted to know that you've had such a positive experience with our team. Ginna is indeed a valuable part of our office, and I'm glad she could assist you so effectively. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out."
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Sander Leung

April 14, 2025

5  out of  5
rating by Sander Leung
"I needed to modify my home owner policy, talked to Cecilia at State Farm, policy got updated swifty, quick, efficient and professional."
We responded:
"Thank you, Sander, for sharing your experience! I'm glad to know that Cecilia was able to assist you efficiently and professionally with your policy update. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Randall Thomas

April 4, 2025

5  out of  5
rating by Randall Thomas
"Amazing insurance agent and Team! THE BEST!"
We responded:
"Thank you, Randall! I'm happy to know you consider our team the best. We're here to help with any insurance needs you may have. Feel free to reach out anytime!"
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Sigrid Paech

March 12, 2025

5  out of  5
rating by Sigrid Paech
"We are satisfied customers of State Farm since more than 20 years. We appreciate their good customer service. Recently Gina and Cecilia were prompt to provide me with a copy of our homeowner's insurance, which was missing from my deceased husband's files"
We responded:
"Thank you, Sigrid, for your continued support over the past 20 years! I'm happy to know that Gina and Cecilia were able to assist you promptly with your insurance documents. If you ever need further assistance or have any questions, please feel free to reach out to our office. We're here to help!"
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Frank Lee

February 24, 2025

5  out of  5
rating by Frank Lee
"Have used them for many years. Always respond very quickly and I have zero complaints."
We responded:
"Thank you, Frank, for your continued support over the years! I'm happy to know that our quick responses have met your expectations. If you ever need anything or have questions, feel free to reach out. We're here to help!"
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Pat Munoz

February 8, 2025

5  out of  5
rating by Pat Munoz
"Jaymi Wessell is a very thorough and helpful agent! We appreciate her attention to detail for our home insurance. She and her staff are pleasant and helpful!"
We responded:
"Thank you, Pat, for your wonderful feedback! I'm glad to know that our attention to detail and assistance with your insurance met your expectations. It's great to hear that you found our team pleasant and helpful. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Miguel Dabliz

February 5, 2025

5  out of  5
rating by Miguel Dabliz
"I wanted to change my car insurance policy from comprehensive to liability, for retirement reasons, and Miss Cecilia Navarrete took it upon herself and made the change over without any issues and she gave me the new liability premium instantly and accurately …. I have been State Farm client for over thirty (30) years and they always been very responsive to my needs…. I recommend them to anyone ….. Cecilia Navarrete adds a great value to this great insurance company. Thank you Cecilia 🙏"
We responded:
"Miguel, I'm happy to hear about your positive experience with Cecilia! Her dedication to ensuring a smooth transition for your insurance policy is truly appreciated. We're grateful for your loyalty over the past 30 years and are delighted to continue meeting your needs. Thank you for recommending us, and please feel free to reach out if you have any further questions or need assistance in the future."
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Janet Bran

January 23, 2025

5  out of  5
rating by Janet Bran
"Best customer service. Jaymi and Ceclia always answer my questions promptly. They answer all of my questions and send needed documentation very quickly. And each year, I talk with Jaymi about my policies to review my needs and costs. I feel very secure with their support. Thank you Jaymi and Cecilia."
We responded:
"Thank you, Janet, for your wonderful feedback! I'm so happy to know that you feel secure with the support Cecilia and I provide. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Elisabeth Boles

January 7, 2025

5  out of  5
rating by Elisabeth Boles
"The agents (I've interfaced most with Ginna Rey-Hernandez) are very friendly and quick to reply to any questions!"
We responded:
"Thank you, Elisabeth, for your wonderful review! I'm glad to know that our team, especially Ginna, has been friendly and responsive to your questions. We're here to help, so don't hesitate to reach out if you need anything else. Have a great day!"
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Arthur Cecchin

January 2, 2025

5  out of  5
rating by Arthur Cecchin
"Gina assisted me in completing a payment with her on the phone. It was convenient, easy, and an enjoyable way to do business. Happy New Year to all."
We responded:
"Thank you, Arthur, for your feedback! I'm happy that Ginna was able to assist you in such a convenient manner. I'll make sure she knows about your appreciation. Wishing you a Happy New Year! If there's anything else you need, don't hesitate to contact us."
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Sheldon Axler

December 8, 2024

5  out of  5
rating by Sheldon Axler
"Many thanks to Ginna Rey-Hernandez in Jaymi Wessell's office for promptly and expertly modifying our insurance policy."
We responded:
"Sheldon, thank you for your kind words! I'm glad Ginna could assist you promptly and expertly with your insurance policy modifications. We appreciate your trust in our office and are always here to help with any future needs."
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Kim Pan

October 29, 2024

5  out of  5
rating by Kim Pan
"I’m a long time customer of Jaymi Wessell State Farm insurance agency because of the excellent service. I talk to Jaymi, Michelle and Gina with my various needs and they are all very helpful."
We responded:
"Kim, thank you so much for your kind words and for being a long-time customer! I'm happy to hear that you’ve consistently received excellent service from our team. Michelle, Gina, and our office are always here to help with your various needs. Your satisfaction means a lot to us, and we look forward to continuing to assist you in the future. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Samantha Damon

October 15, 2024

5  out of  5
rating by Samantha Damon
"Michelle Richardson has been extremely helpful and kind over the years. My family and I are very fortunate to have her as an agent. She always looks to get me the best deals and she genuinely cares about what's going on in my life. I'll forever be grateful for her and the way she cared about my father's treatments. I would highly recommend checking her out."
We responded:
"Samantha, we are grateful for your kind words and thrilled to hear about your positive experience with Michelle. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Michelle exceeded your expectations."
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Oscar Uzho

October 14, 2024

4  out of  5
rating by Oscar Uzho
"Muy seguro, y rápido"
We responded:
"Gracias, Oscar, por tu comentario positivo. Me alegra saber que encontraste nuestro servicio seguro y rápido. Estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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Harry She

October 10, 2024

5  out of  5
rating by Harry She
"They taking care customer very well. Also State Farm Insurance are the best services insurance company I think."
We responded:
"We take pride in offering the best insurance price, product and customer service. Thank you for the feedback, it is a pleasure to help you with your insurance quotes and needs."
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steven wadleigh

September 30, 2024

5  out of  5
rating by steven wadleigh
"Very easy transaction , Gina was very helpful, I've been with State Farm since 1973"
We responded:
"Thank you, Steven, for your long-standing loyalty since 1973! I'm glad to hear that Gina was able to assist you and make the transaction easy. We appreciate your continued trust in our office. If you ever need anything, we're here to help. - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"
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dav cam

September 22, 2024

5  out of  5
rating by dav cam
"They have been a great help , expecially Ginna , for whatever insurance questions or needs I’ve had ."
We responded:
"Hey Dav, thanks a lot for the 5-star rating! We're so happy you're satisfied with our service! If you ever need anything else, feel free to reach out! - Jaymi Wessell - State Farm Insurance Agent, Pacifica, CA"