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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Axel Ramos

September 30, 2026

5  out of  5
rating by Axel Ramos
"Cecilia helped me very quickly, she is very kind and too efficient"
We responded:
"Thank you so much for your wonderful feedback of us here at Jaymi Wessell’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jaymi Wessell’s Insurance Team "
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Arthur Cecchin

September 29, 2026

5  out of  5
rating by Arthur Cecchin
"Cecilia assisted me in reporting odometer reading and updating my email address. Contacting your agency is a pleasure. It’s like talking to a neighbor."
We responded:
"Thank you, Arthur, for your feedback! I'm happy that Ginna was able to assist you in such a convenient manner. I'll make sure she knows about your appreciation. Wishing you a Happy New Year! If there's anything else you need, don't hesitate to contact us."
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Silvia Yuan

September 23, 2026

5  out of  5
rating by Silvia Yuan
"My family and I have been using Jaymi for many, many years. Her team, especially Cecilia, are extremely professional, helpful and friendly."
We responded:
"Thank you so much for your kind review, Silvia!  If you need insurance assistance, we are just an email or call away! - Jaymi Wessell, your State Farm Agent   "
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Lilibeth Reyes

September 22, 2026

1  out of  5
rating by Lilibeth Reyes
"My husband called to ask some questions about our renewal. The ENTIRE interaction was very disrespectful, unprofessional, and disregarded our concerns. I do not recommend Jaymi and her team. Needless to say we changed our agent. DEPLORABLE CUSTOMER SERVICE !"
We responded:
"We take concerns about customer service very seriously, and I was surprised to read this review. Providing professional, respectful, and helpful service is extremely important to me and my team.

Based on the information provided here, I have not been able to identify the interaction described or determine the circumstances surrounding your concerns. I would appreciate the opportunity to better understand what occurred.

Please feel free to contact me directly at the office so I can personally look into the situation. If this review relates to an interaction with our office, I would genuinely like the opportunity to understand your experience and address your concerns."
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Dennis Bosch

September 16, 2026

5  out of  5
rating by Dennis Bosch
"Cecilia was great and helped me with my questions!"
We responded:
"Dennis, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Sandra Tannhauser

September 16, 2026

5  out of  5
rating by Sandra Tannhauser
"Cecilia Navarrete was so helpful."
We responded:
"Wow, thank you for the 5-star review, Sandra! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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ray wong

September 15, 2026

5  out of  5
rating by ray wong
"Amanda at State Farm , Pacifica had exceptional customer service. I needed proof of insurance and she prepared it and got the job done accurately. Her friendly demeanor and careful work is to be appreciated!"
We responded:
"Thank you so much for the 5 stars, ray! We truly appreciate your feedback and are always happy to help whenever you need us. "
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B Libya

September 8, 2026

5  out of  5
rating by B Libya
"Cecilia did it again … She was absolutely fantastic in helping me secure the necessary documents for a new car purchase. I will continue to recommend her to others."
We responded:
"B, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pacifica insurance team is always here and happy to help. "
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Nestor De Juan

September 8, 2026

5  out of  5
rating by Nestor De Juan
"Just responded from a text from my Insurance agent Jaymi's office in Pacifica with regards to my existing policy and talked to Cecilia from her office who was very courteous and friendly over the phone."
We responded:
"Thank you so much for your wonderful feedback of us here at Jaymi Wessell’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jaymi Wessell’s Insurance Team "
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grace kruljac

September 2, 2026

5  out of  5
rating by grace kruljac
"Cecilia is so helpful and wonderful!!"
We responded:
"Thank you for the 5-star review, grace! We’re proud to serve the Pacifica community and truly appreciate your support. "
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Theodore Suguitan

August 31, 2026

5  out of  5
rating by Theodore Suguitan
"Cecilia was helpful with my questions from renting a car out of state. She was very knowledgeable and courteous. Would recommend State Farm to anyone looking for car insurance."
We responded:
"Thanks so much for the fantastic rating, Theodore! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Olga Levene

August 12, 2026

5  out of  5
rating by Olga Levene
"Great service"
We responded:
"Olga, thank you for the fantastic review! We’re always here to support you with your insurance needs in Pacifica. "
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Romany Buth

August 6, 2026

5  out of  5
rating by Romany Buth
"Cecilia was very helpful for giving me all the info that I need to know."
We responded:
"Thanks so much for the fantastic rating, Romany! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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cornelius despanie

August 5, 2026

4  out of  5
rating by cornelius despanie
"My experience with State Farm was pleasurable, I want to give a nod to Cecilia of Jaymi Wessel's office, she was great!"
We responded:
"Thank you for the great review, cornelius! We truly appreciate you taking a moment to share this feedback with our team. "
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Jussnadi Gamez

July 30, 2026

5  out of  5
rating by Jussnadi Gamez
"Me gustó mucho la disponibilidad y la atención inmediata.Breve y precisa.
Muchas Gracias Cecilia por su disponibilidad"
We responded:
"Thank you so much for your kind review, Jussnadi!  If you need insurance assistance, we are just an email or call away! - Jaymi Wessell, your State Farm Agent   "
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Delfin Manalo Jr.

July 30, 2026

5  out of  5
rating by Delfin Manalo Jr.
"Cecilia provided great and timely customer service. Thank you!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Michael Gitt

July 21, 2026

5  out of  5
rating by Michael Gitt
"Cecilia was very good and professional"
We responded:
"Michael, thank you for the fantastic review! We’re always here to support you with your insurance needs in Pacifica. "
Profile photo of Queenie Lee

Queenie Lee

July 20, 2026

5  out of  5
rating by Queenie Lee
"Jaymi and her team of agents, specifically Amanda, have always been so friendly and helpful to my family and I. We’ve been with Statefarm for over 25 years and we are really happy with the service provided to us. Amanda went above and beyond to check on a claim for me that has been pushed back by a third party company for more than half a year. Amanda got my claim resolved within a week. Such an amazing team!!"
We responded:
"Thanks so much for the fantastic rating, Queenie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Guadalupe Escalante

July 17, 2026

5  out of  5
rating by Guadalupe Escalante
"Jamie, Cecilia and Gina They are very helpful, they are prompt to respond.
State Farm is always there for me.
Thank you."
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Rhoda Noall

July 16, 2026

5  out of  5
rating by Rhoda Noall
"Cecilia was very helpful and answered my questions regarding details of my auto insurance coverage."
We responded:
"Thank you so much for the 5-star rating, Rhoda! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jaymi Wessell "
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Gladys

June 25, 2026

5  out of  5
rating by Gladys
"Ginna she is very kinda, welcoming and professional she made me comfortable and incredibly helpful with information."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jaymi Wessell’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pacifica ."
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Viola Revolution

June 24, 2026

5  out of  5
rating by Viola Revolution
"Sufficient information provided"
We responded:
"Thank you for your kind review of State Farm Agent Jaymi Wessell’s Team. We appreciate it!"
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Benny Lazaro

June 23, 2026

5  out of  5
rating by Benny Lazaro
"Cecil was very helpful resolved my problem thank you, she did everything so quick, thank you very much."
We responded:
"Thank you, Benny! I'm happy to hear that Cecil was able to assist you effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
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Patrick Pignatelli

June 23, 2026

5  out of  5
rating by Patrick Pignatelli
"Cecilia is the Best ,always speaks to me with curiosity ,and like she really cares for me as a person, with all my insurance needs, shes very customer service orientated, Jaymi your very lucky to have Cecilia on your team, thanks Cecilia, very one of the best . 👍"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jaymi Wessell’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pacifica ."
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Joshua Fernandez

June 23, 2026

5  out of  5
rating by Joshua Fernandez
"Jaymi W. was very professional and very helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."